Frequently Asked



MX Guarddog publishes our IP Addresses for email administrators who wish to perform server hardening for prevention of direct delivery, this information is published for advanced users only.
If you are controlling access to your email server by IP Address, you will need to allow our delivery servers to connect from the following addresses.
Allow access from all addresses to guarantee your email can be delivered. We try and make as few changes to this list as possible... and will inform all impacted customers via email of any upcoming changes.
| 64.38.239.80/29 | Phoenix AZ, USA |
Added Aug. 2014
All domains must accept mail from this address range. |
| 207.81.189.178/32 | British Columbia, Canada | Added Nov. 2018
Domains added November 1, 2018 or later must accept mail from this address range. |
| 66.228.130.216/29 | Dallas TX, USA | Added Nov. 2021
Domains added November 1, 2021 or later must accept mail from this address range. |
| 38.246.57.224/29 | Phoenix AZ, USA | Added Jan. 2026
Domains added January 1, 2026 or later must accept mail from this address range. |
|
Here are a couple examples: >>> If you added your domain to MX Guarddog on March 5, 2026 you would need to accept mail from all IP addresses listed above. >>> If you added your domain to MX Guarddog on February 14, 2019 you only need to accept mail from the 1st two IP ranges listed. |
||
If you have one of those fancy firewalls that can apply rules by using a host name, we got you covered. We publish a list of our active IP addresses under the name servers.ik2.com.
Retired addresses are no longer being used, if you previously allowed access to any of these addresses you can now safely remove them.
General Questions If your email is protected by MX Guarddog, but you're not the postmaster you will find the most relevant questions answered on the general page.
Pre-sales QuestionsIf you are still considering MX Guarddog to protect your organization's email you will find your questions answered on the pre-sales page.
Technical QuestionsYou are the the postmaster for your organization, have a question? You will find lots of answers about how things work around here on the tech pages. Things can get quite techie in here, so be sure to wear your pocket protector.
Billing QuestionsAre you the bean counter? If you have a question regarding invoices, payments, earning tokens or something else accounting related check for answers on the billing page.